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Pluralo offers flexible refund functionality, allowing for efficient and personalised management of refund requests.
In addition, there is a soft cutoff, which allows you to continue receiving bookings, but these are pending manual confirmation, offering greater control and flexibility.
With Pluralo, you can choose how and when to make a refund. You can choose to make the refund immediately or submit a request for someone else (such as an agent) to process it.
When you submit a refund request, agents receive an email with the request and can then carry out the refund as required. In addition, you can choose between refunding the total amount of the booking, a specific fixed amount or just an item added to the booking.
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