- Frequently Asked Questions
FAQ
Supplier
3 Where do I fill out my company profile information
6 How to add the widget to social networks
7 How the Stripe account works
9 How to create and configure different sales channels
10 How to configure sales channel permissions
11 How payments through the widget work
12 How do I add teammates to my team
13 How do I disable a teammate
14 How to create and configure extras
16 How to create pick-up lists
17 What the Virtual Roster consists of
18 How to activate Virtual Roster
19 How to create a new product
20 How to configure availabilities
21 How to create Times and Prices
23 How to add extras to my product
24 How to add pickups to my product
25 Where can I see events by dates
26 Information you can consult in the Calendar
27 How do I navigate between dates in the Calendar
28 How to filter the events I want to search
29 How do I check the details of my events
30 How do I make changes to an event
32 How do I make a new reservation
33 How do I edit a reservation
34 How to reschedule a reservation
35 How to cancel a reservation
36 How to search for a reservation
41 Promocodes what they are and what they are for
42 When I create a campaign it is automatically active
43 What is the difference between Booking period and Start valid period
44 How do I find a promotion I already created
45 How do I apply a promotion to a reservation
46 I want to suspend a campaign
47 How do I know how many times a promotion has been used
48 I want to reactivate a campaign
49 What do the different promotion status mean?
50 How to manage your agent network
51 What do the different states of an agent mean
52 How to accept an agent connection request
53 I want to edit an agent’s information
54 I can’t change an agent’s email
Derived to constant platform's evolution, all documents are dated to may 2020
Agent
Documentation in progress.
If you have any question, we are present every day on chat’s platform.
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