FAQ

Supplier

1 What’s on the main page

2 How to log in _ Logout

3 Where do I fill out my company profile information

4 what widget is

5 How to create a new widget

6 How to add the widget to social networks

7 How the Stripe account works

8 Accounts

9 How to create and configure different sales channels

10 How to configure sales channel permissions

11 How payments through the widget work

12 How do I add teammates to my team

13 How do I disable a teammate

14 How to create and configure extras

15 How to manage my resources

16 How to create pick-up lists

17 What the Virtual Roster consists of

18 How to activate Virtual Roster

19 How to create a new product

20 How to configure availabilities

21 How to create Times and Prices

22 How to add features

23 How to add extras to my product

24 How to add pickups to my product

25 Where can I see events by dates

26 Information you can consult in the Calendar

27 How do I navigate between dates in the Calendar

28 How to filter the events I want to search

29 How do I check the details of my events

30 How do I make changes to an event

31 How do I cancel an event

32 How do I make a new reservation

33 How do I edit a reservation

34 How to reschedule a reservation

35 How to cancel a reservation

36 How to search for a reservation

37 How Payments Work

38 Editing extras

39 How to edit transports

40 How to consult a Ticket

41 Promocodes what they are and what they are for

42 When I create a campaign it is automatically active

43 What is the difference between Booking period and Start valid period

44 How do I find a promotion I already created

45 How do I apply a promotion to a reservation

46 I want to suspend a campaign

47 How do I know how many times a promotion has been used

48 I want to reactivate a campaign

49 What do the different promotion status mean?

50 How to manage your agent network

51 What do the different states of an agent mean

52 How to accept an agent connection request

53 I want to edit an agent’s information

54 I can’t change an agent’s email

55 I want to delete an agent’s file

56 What happens if you delete an agent

Derived to constant platform's evolution, all documents are dated to may 2020

Investment

If you grow, we grow too. The fee value is 0.5% of all reservations processed.

If you have an annual turnover of less than 100 thousand, pluralo is free. Only after 100 thousand do you start investing.

Start investing after processing 100 thousand annually. Payment will be from then onwards and we will not take retroactive payments into account. For example, if 100 thousand is reached in October, the months of November and December start with the associated fee. Once achieved, it moves to this plan for all subsequent years.

All reservations that are not cancelled.

The fee is associated with the total reservation. We do not take into account the payment status or who made it.

These are all reservations, regardless of who makes them.

The fee amount will be invoiced monthly from the 28th to the 28th of each month.

The request will be analyzed and if approved, the adjustment will be made the following month.

If you have a question that has not been answered, please get in touch using the usual means.

Agent

Documentation in progress.
If you have any question, we are present every day on chat’s platform.

Company

About

Contact

Webinar 2020

Product

Pricing

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